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2018 "Tips to Save Time and Money in the Student Housing Make Ready Process" Webinar
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Please join us on Thursday August 23rd for an NAEP webinar titled "Tips to Save Time and Money in the Student Housing Make Ready Process" sponsored by U.S. Communities in partnership with HD Supply.

When: Thursday, August 23, 2018
2:00 PM
Where: GoToWebinar
8840 Stanford Blvd., Suite 2000 Columbia, MD 21045
Columbia, Maryland  21045
United States
Contact: Sarah Woods

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NAEP Webinar Sponsored by US Communities in partnership with HD Supply

"Tips to Save Time and Money in the Student Housing Make Ready Process"

Thursday, August 23, 2018 |  2:00 PM ET


Complimentary Registration


The make ready or turns process of getting student housing units ready from one semester to the next can be costly, time consuming, and taxing on your procurement, residential life, and maintenance staff.  Unlike conventional Multi-family properties where turnovers occur throughout the year, student housing turns are more complex, present unique challenges and require significant planning and organization due to the need to complete all unit turns at once in a matter of weeks.

Whether it’s a traditional unit turn or a full unit upgrade, the end goal is to provide housing that is safe, sanitary and in good repair within a limited time span. How cost effective and efficient are your make readies? This session will explore best practices on how you can improve your make ready processes, saving time and money. 

 We will discuss how make readies can affect financial performance, management performance, and the overall physical condition of properties. We will discuss strategies that may be implemented in the make ready process to improve these key performance metrics, as well as helping you meet goals and initiatives like streamlined procurement, increased efficiencies and sustainability. Higher education procurement professionals will be able to apply these practices for improved outcomes including reduced costs and labor with maintenance and procurement staff.

We will discuss specific techniques that can be adopted, as well as safety requirements to be aware of like (Occupational Safety and Health Administration) OSHA and Environmental Protection Agency (EPA). We will provide resources and tools to facilitate an efficient and effective make ready process like scheduling contractors, ordering supplies, maintenance boards, checklists and more.

We will discuss contract options available for procuring goods and services. We will discuss the evaluation and decisions around performing work in-house versus leveraging contractors. 


Learning Objectives

  • The participants will learn about the importance of the make ready process and how it relates to an overall successful Student Housing Turns Season. 
  • The participants will learn best practices for completing make readies in a timely and professional manner including planning, organization, and communication.
  • The participants will learn ways to streamline and simplify the procurement process, free up residential life and maintenance staff for more critical projects and regular property maintenance, and drive hard and soft cost savings for your institution



Cynde Smith 
Manager, Business Development Government Sales 
HD Supply Facilities Maintenanc

Cynde Smith is the Business Development Manager of the Government industry for HD Supply Facilities Maintenance, a national supplier of maintenance, repair, and operations products. In her role, she is a member of the sales leadership team and oversees business development activities and cooperative purchasing contracts for the government and education industry.

Cynde brings significant industry experience, as well as sales and marketing knowledge, with 12 years of experience in the government sector and 15 years of experience in marketing. She currently leads business strategies and new program development. Cynde also manages a $100MM+ national cooperative purchasing contract for state and local government agencies and education.

 She served as the Vice-Chairwoman of the Business Council of the National Institute for Public Procurement (NIGP) in 2016, serving the NIGP membership and procurement profession through the sharing of resources and business expertise between public procurement and supplier communities.


Aaron Leyendecker
Director, Institutional National
Accounts, HD Supply Facilities Maintenance

Aaron Leyendecker is the Director of National Accounts for HD Supply; and responsible for the successful business development and market share expansion in 18 states, leading a team of 17 sales associates.  He is a dedicated and motivated sales manager with over fifteen years of successful new business development, competitive market share expansion, and customer relationship development experience. Aaron considers himself an empowering leader with the ability to synergize the talents of others to cultivate a strong performance-driven team culture.

Aaron holds a Bachelor of Science in Business Administration degree from the University of Arkansas and a Master of Business Administration (MBA) degree from the University of Arkansas Little Rock.  He is consistently seeking learning opportunities and challenges to improve proficiencies.


Register Today!



HD Supply Facilities Maintenance is a leading supplier to the maintenance industry, delivering the best products, services, and support. Our competitively solicited, and awarded contracts help streamline the procurement process and make purchasing easier.  As part of our commitment to being Easy, Accurate, and Helpful™, we make it simple and convenient for you to get everything you need from one place. Visit to learn more.
Participants who attend this webcast will receive 1 hour of continuing education credit. This time may be applied toward ISM’s CPSM/CPSD certification or C.P.M. recertification and/or A.P.P. re-accreditation, or UPPCC’s CPPO/CPPB certification or recertification program requirements.


NAEP strives to be your number one resource for quality procurement education.


NAEP National Office, 8840 Stanford Boulevard, Suite 2000, Columbia, MD 21045
Tel: 443.543.5540 • Fax: 443.219.9687

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