Print Page | Sign In | Register
On-Demand Webinars: Effective Performance

Effective Performance Webinars

Effective perfomance is a core competency that ensures a professional is accomplishing objectives with excellence and efficiency.


Building Strategic Alliances in Education: Procurement and IT — Sponsored by Canon
Webinar originally aired: 06/07/18 2pm ET

Presented by: Gisela Albuquerque-Weise, Education Vertical Market Specialist, Canon USA, Inc. and Lourdes Coss, Business Development Executive – Strategic Accounts, MPA, CPPO, Canon Solutions America, Inc.

Webinar Details
  • Successful technology adoption in Education starts with buy-in from multiple stakeholders. Strategic partnerships are no longer optional and offer an opportunity to leverage the strengths and vision of different groups within and outside an organization. In this webinar, we will go beyond the buzz words and discuss what it means to achieve internal strategic alliances that support the mission and vision of the institution. We will focus on specific scenarios of how Procurement and IT groups can work more effectively together, making sound cases for technology strategic sourcing and ensuring efficient deployment that leads to end-user and leadership satisfaction.


Engaging Institution-Wide Stakeholders for the Successful Roll Out of New Technology — Sponsored by Canon
Webinar originally aired: 05/17/18 2pm ET

Presented by: Gregory Long, Director of Purchasing and Auxiliary Services, Seminole State College of Florida and Gisela Albuquerque Weise, Education Vertical Market Specialist, Canon USA, Inc.

Webinar Details
  • Director of Purchasing and Auxiliary Services, Gregory Long, will share how Seminole State College was able to successfully gain control of its print environment through the collaboration of its IT group, purchasing department, faculty members and their local office equipment dealer. Through the combined efforts of a team of institution-wide stakeholders along with senior management support, Seminole State was able to achieve its goals of reducing costs, improving document security and compliance, and enabling greater accessibility to printing devices by faculty, staff, students and guests.


NAEP May Small School Community College Roundtable
Webinar originally aired: 05/15/18 2pm ET

Presented by: Alan Leonard, C.P.M., A.P.P. Director of Purchasing, Colgate University; Rosaleen Cardillo, Director of Purchasing, Vassar; Ann Kokx-Templet, CPPB, CPPO, Director of Purchasing Services, San Jacinto College; Cynthia L. Urick, MA, CPSM, Contracts & Purchasing Manager, Swarthmore College; Christopher Rust, Director of Purchasing, Connecticut College; Sarah Woods, MA, Education Associate, NAEP

Webinar Details
  • In an effort to provide more resources and education to meet the diverse needs of our smaller schools and community colleges, NAEP’s professional development committee was charged with the task of researching and making recommendations for topics, methods and materials that would make a direct impact on these groups.

    The charge, guided us to scheduling a series of virtual roundtable discussions. The vision for these roundtables, is to create a space where ss/cc procurement leaders can network, share best practices and discuss challenges unique to Institutions of their size. The topic for this second roundtable is IT.


Taking Your Procurement Strategy to the Next Level - Sponsored by NJPA
Webinar originally aired: 05/08/18 2pm ET

Presented by: Tammy Rimes, Executive Director of the National Cooperative Procurement Partners (NCPP); Duff Erholtz, Membership Development Administrator with NJPA; Tonia Lawson, CPPB, CPP, CPPM, CGPP, CPDW, Executive Director of Procurement & Auxiliary Services, Gulf Coast State College Florida; Duane Tucker, CPPB, Director of Strategic Procurement, University of Colorado and Stephen Walczak, Strategic Sourcing Analyst, Louisiana State University.

Webinar Details
  • Most universities “piggyback” on cooperative or other university contracts for some of their contracting needs. But does your organization have a cooperative strategy? Have you calculated the percentage of spend going through cooperatives? Have you reviewed the potential of bundling purchases to drive savings? Is there a component to incorporate small, MBE or WBE business participation? Do you already have emergency contracts in place? Using cooperatives is an option, but do you have a real plan? By means of the “Road Map to a Cooperative Procurement Strategy,” decipher the right questions to ask before using or choosing a cooperative. This course takes you past the basics. It’s a way for your team to leverage real savings (in time and money) that a cooperative procurement strategy can bring to your organization.


Addressing Three Key Procurement Technology Gaps” - Sponsored by Bonfire
Webinar originally aired: 05/03/18 2pm ET

Presented by: Andy Baskerville, Outreach Program Lead, Bonfire and Anthony Berry, Senior Account Executive, Bonfire

Webinar Details
  • Today’s public procurement teams are under immense pressure to deliver more value and drive higher cost savings - making solving technology gaps more critical now than ever before. In this webinar, we'll explore three key procurement technology gaps your team needs to address to enable better, smarter decisions.


How Better Contracts Yield Better Projects: And How ConsensusDocs Offer an Alternative
Webinar originally aired: 03/06/2018 @2pm ET

Presented by: Brian M. Perlberg, Esq., Executive Director, ConsensusDocs

Webinar Details
  • This presentation will convey the impetus behind development of ConsensusDocs, how they may be an alternative approach to the way you typically contract, and learn how to address specific hot-button issues that impact costs and schedules.


The Blended Burger: UCR's Pioneers the First Mass Produced Mushroom-Blended Hamburger in Southern California
Webinar originally aired: 02/13/18 2pm ET

Presented by: Matthew Burke, Procurement Analyst, UC Riverside CPSM

Webinar Details
  • This presentation will discuss the Procurement process involved in supporting The UCR Dining Department's "Seeds of Change" vision to provide food that is healthier, sustainable and ethically sourced. The Seeds of Change vision led to the evolution of UCR's desire to mass produce a hamburger blend that is 70% fresh Angus chuck, and 30% fully prepared ground mushroom. I will discuss the many persons and sources involved that led to make the vision a reality. Today, the finished product has created a delicious hamburger that has little taste of mushroom with lots of flavor.


Supply Chain Management – The Next Frontier in Savings - Sponsored by Grainger
Webinar originally aired: Tues, Jan 23, 2018 @ 2pm ET

Presented by: Barry Swanson, Chief Procurement Officer, University of Kentucky

Webinar Details
  • What does success look like in supply chain management? It’s having the right things, in the right quantity, in the right place, at the right time, handled as few times as possible using the least amount of space and the fewest resources possible. To improve supply chain success, one large institution underwent a change for excellence by merging and reorganizing departments. Grainger KeepStock® Inventory Management solutions was a big part of their success by having direct delivery to their custodial closets and having Grainger staff onsite at their stores. This resulted in process improvement savings, reduced inventory and stockouts, and lower transaction costs.


Disrupting the Sourcing Process, from the Small Business’s Perspective Sponsored by ConnXus
Webinar originally aired: Jan 25, 2018 @ 2pm ET

Presented by: Daryl Hammett, COO/Co-Owner, ConnXus and Carrie Hawkins, Account Executive, ConnXus

Webinar Details
  • Even for nimblest and reputable of small businesses, the RFP process stills consumes an entire full-time employee’s 40-hour work week, and that lost time can be detrimental for a small supplier. On the other side of the table, it’s crucial for buyers to compare potential suppliers with fairness and transparency at the top of mind. This poses the question, is the current process for supplier sourcing archaic and inefficient?


Best Practices regarding Responsible and Sustainable Sourcing Sponsored by ConnXus
Webinar originally aired: Jan 18, 2018 @ 2pm ET

Presented by: Daryl Hammett, COO/Co-Owner, ConnXus and Carrie Hawkins, Account Executive, ConnXus

Webinar Details
  • Strategic sourcing is a collaborative process aligning an organization’s purchasing power with overall value proposition. It improves efficiency and quality with direct impact on bottom line, risk mitigation, and partnership opportunities. Digital procurement solutions are beneficial. A strategy begins with spend data analysis, followed by market assessment, where organizations must choose areas to minimize risk/cost, identify suitable suppliers, negotiate, and implement and monitor their new supply structure.


Digital Purchasing Solutions in Education Sponsored by Grainger
Webinar originally aired: Jan 16, 2018 @ 2pm ET

Presented by: Dan Kloes, eCommerce Solutions Manager, Grainger

Webinar Details
  • Supply chain inclusion starts before the sourcing process even begins. While supplier diversity programs yield a basic level of inclusion, long-lasting and sustainable impacts of supplier inclusion can be harnessed through suppliers’ competitive advantages. These impacts include technological and systemic innovations, built-in focus groups and access to new markets. A case study between Procter & Gamble (P&G) consumer goods giant and ConnXus exemplifies how true supplier development can disrupt an industry by producing tangible, multi-tiered supplier relationships.


How to Create a More Inclusive Supply Chain Sponsored by ConnXus
Webinar originally aired: January 11, 2018 @ 2pm ET

Presented by: Daryl Hammett, COO, ConnXus and Carrie Hawkins, Account Executive, ConnXus

Webinar Details
  • Supply chain inclusion starts before the sourcing process even begins. While supplier diversity programs yield a basic level of inclusion, long-lasting and sustainable impacts of supplier inclusion can be harnessed through suppliers’ competitive advantages. These impacts include technological and systemic innovations, built-in focus groups and access to new markets. A case study between Procter & Gamble (P&G) consumer goods giant and ConnXus exemplifies how true supplier development can disrupt an industry by producing tangible, multi-tiered supplier relationships.


Amazon: A gateway to Maverick Spend or a Portal to Best Practice? Part 2 - Sponsored by ESM

Presented by: Cory Harms, Director of Procurement Services Iowa State University;
Chris Webb, Senior Manager Business Development, CDW-G;
Anthony Rotoli Co-CEO, ESM

Webinar Details
  • This is the second webinar in our series about Amazon and other e-commerce sites and the set of challenges, opportunities and necessary decisions they present to finance, purchasing and procurement professionals.

    In this session, we will be sitting down with Ahrea Summers, Procurement Coordinator at Portland State University to discuss their philosophy of embracing the likes of Amazon as a way of getting more visibility and driving more overall spend through their eProcurement shopping portal.


2017 Supplier Diversity Quarterly Webinar

Presented by: Doreen Murner, NAEP

Webinar Details
  • NAEP's quarterley review of diversity hiring practices in the higher-ed procurement world.


The Future of Higher Ed Procurement Technology: A Conversation with The Ohio State University - Sponsored by Amazon Business

Presented by: Russell Chung, Director of Purchasing, Strategic Sourcing, eProcurement and Vendor Management, The Ohio State University & Daniel L. Smith, General Manager Worldwide Education, Amazon Business

Webinar Details
  • College and university leaders are asking procurement organizations to help address budget shortfalls, better serve end users, and mitigate new risks with fewer resources. We will explore how you can simplify purchasing, consolidate suppliers, and improve organization compliance—with Amazon. The Ohio State University will share its journey to manage rogue Amazon purchasing and how, in the process, the university's procurement leader discovered a new procurement technology that can help delight buyers and streamline purchasing.


Amazon: A gateway to Maverick Spend or a Portal to Best Practice? Part 1 - Sponsored by ESM

Presented by: Cory Harms, Director of Procurement Services Iowa State University;
Chris Webb, Senior Manager Business Development, CDW-G;
Anthony Rotoli Co-CEO, ESM

Webinar Details
  • In this first of a two-part webinar, we'll hear from Cory Harms Director of Procurement Services at Iowa State University, where they've prioritized working with strategic vendors over broadening access to various e-commerce sites. Cory is joined by Chris Webb Senior Manager, Higher Education Business Development at CDW-G, and Anthony Rotoli, CEO of ESM for a spirited and informative discussion on this important subject.


Building your Business Case for New Procurement Initiatives - Sponsored by Gordian

Presented by: Doreen Murner, CEO, NAEP;
Mike Smith, VP Midwest, Government Sourcing Solutions;
Matt Peterson, Higher Education Business Development, Gordian

Webinar Details
  • Procurement is constantly changing and evolving. Consequently, your department may face new demands, shifting priorities, financial pressures, budget cuts and continuously being asked to “do more with less”. If you’ve just attended NAEP’s Annual Meeting, you’re probably full of innovative ideas and best practices you’d like to implement at your institution to streamline processes, maximize resources and improve efficiency. However, it can be difficult to gain approval for new methods or procedures. How can you get leadership on board with something new and different when current processes and methods are working seemingly just fine? Or on the flip side, perhaps your procurement department tried something new that only created more confusion and stress, creating reluctance to steer from the tried and true.

    Show leadership you’re thinking strategically about the future of procurement at your institution, and get buy-in to move forward with processes, technology, suppliers or methods that help better support your institution’s mission.


Stand Out in the Pack! The Powerful Advantage of ISM Certification – Sponsored by ISM

Presented by: Nora P. Neibergall, CPSM, CPSD, C.P.M., Senior Vice President and Corporate Secretary, Institute for Supply Management ®(ISM)
and Rainey Alben, Director of Diversity, Institute for Supply Management ®(ISM)

Webinar Details
  • The Institute for Supply Management is the worlds's leading association for supply management professionals. Founded over 100 years ago, ISM leads the way through certification, professional development and research.

    ISM certifications can play an important role in your personal or your team’s development. The Certified Professional in Supply Management ® (CPSM®) is a globally recognized and highly valued measure of competency and success in supply management, including procurement an broader supply chain competencies.

    The Certified Professional in Supplier Diversity ® (CPSD®) is the only certification of its kind, focused on all aspects of supplier diversity. Find out how earning one – or both – of these relevant and up-to-date credentials can help you or your team achieve excellence.


UPPCC Certification Programs

Presented by: Jennifer Antiporda Nguyen, UPPCC Certification Manager, UPPCC

Webinar Details
  • The benefits of CPPO and CPPB are many and unlike a certificants state-based program, UPPCC credentials are portable which means they have meaning where the certificant may go. Whether the certificant stays at the same agency their entire procurement career or move to another state/province or even country, their UPPCC credentials will continue to hold recognition for them. UPPCC Certifications are also based on best procurement practices, not on any one state, province or region of the world. Learn about the organization, certification programs offered, and eligibility requirements!


Accessing the Data Needed to Make Key Spend Decisions Part 2 - Sponsored by Concur

Presented by: Vaibhav Agarwal, Director, Procurement Services, University of Notre Dame;
Greg Egnatowski, Client Executive, Concur Technologies

Webinar Details
  • Across the country, universities are tightening their collective belts; combating shrinking endowments and stagnant state funding by accomplishing more with less. Although higher education procurement pros are successfully containing costs in multiple areas, many still struggle with Travel & Expense (T&E) spend. In this series you will hear how the University of Notre Dame successfully managed travel and expense programs gaining the visibility and data needed to make smart spend decisions.


Advancement Through Education in the Procurement Profession - Member Webinar Oregon State University

Presented by: Kelly Kozisek, Chief Procurement Officer, Oregon State University;
Randal Smith, Professor, Oregon State University;
Bridget Jones, Associate Director, Undergraduate Recruitment, Oregon State University;
Lara Raggon, MBA student, Oregon State University;
Olivia Health, MBA Recruitment and Outreach, Oregon State University

Webinar Details
  • The industry is consistently growing and changing! To meet demand and challenges professionals must continuously increase their knowledge skills and abilities. Listen in on an interactive discussion on how to take your career to the next level!

    This informative session features Oregon State University and will highlight how a degree in Supply Chain and Logistic Management can position you to create real value by learning to design, manage and improve the supply chain and logistics process in both public and private sectors as well as new and traditional economies in manufacturing and service environments.

    You’ll also learn about OSU’s degree programs and industry experts will share their experiences, and will talk about how having the SCLM degree has advanced their careers.


Travel Series Case Study Part 1: Optimizing Your Travel & Expense Program - Sponsored by Concur

Presented by: Sandy Hicks, Associate President and Chief Procurement Officer, University of Colorado;
Joe Jacobson, Sr. Marketing Director Concur

Webinar Details
  • Learn how your university can access the data needed to better manage Travel & Expense (including air and hotel bookings), identify ways to keep students and faculty safe while they’re traveling and respond in a crisis situation, and how to best manage multiple card programs.


Travel Series Case Study Part 3: Optimizing Your Travel & Expense Program - Sponsored by Concur

Presented by: Sandy Hicks, Associate President and Chief Procurement Officer, University of Colorado;
Joe Jacobson, Sr. Marketing Director Concur

Webinar Details
  • Learn how your university can access the data needed to better manage Travel & Expense (including air and hotel bookings), identify ways to keep students and faculty safe while they’re traveling and respond in a crisis situation, and how to best manage multiple card programs.


Fleet Utilization and Your Bottom Line - Sponsored by Merchants Fleet Management

Presented by: Ryan Keller National Fleet Share Solutions Manager, Merchants Fleet Management

Webinar Details
  • Experts advise on maximizing your utilization of Fleet purchasing services.


How to Reduce Your Inbound Shipping Costs-Allowing You to Invest Even More in Your Students - Sponsored by OptiFreight Logistics

Presented by: Jonathan Kernya Director, OptiFreight Logistics

Webinar Details
  • Everyday hundreds of packages arrive on your campus, sent directly from suppliers. With each package comes a shipping charge – charges that add up. What if there was a way to reduce the costs of these shipments, freeing up dollars for other key initiatives? Freight management is this solution. Learn how managing inbound freight can create a new savings opportunity for your university. We’ll introduce you to the basics of freight management, the benefits of these programs and what to look for in a qualified freight management provider.


Implementing Financial Controls to Manage Tail Spend - Sponsored by Amazon Business

Presented by: Daniel Smith, General Manager, Amazon Education;
Michael Levin, Strategic Partnerships, Amazon Education;
William Rugg, Contract Analyst, Senior Contracts Manager, Rutgers University

Webinar Details
  • Higher Education CPOs and Purchasing directors have short-term pain points controlling spend in a decentralized purchasing environment, managing contractual and financial risk to their organization. Hear from Rutgers University and Amazon Business as they share eProcurement strategy approach to streamline purchasing processes and improve AP efficiencies!

    This session will discuss the pitfalls & opportunities to adding Amazon to an institution’s overall spend strategy; viewpoints from a contracting and RFP perspective; increasing transactional and reporting transparency, and a multi-phase journey to drive greater compliance and efficiencies in the purchasing process.


Mitigating the Risk Associated with Independent Contractors - Sponsored by MetaProcure

Presented by: Jeff Herbert, Associate Vice President, Workforce Management, MetaProcure

Webinar Details
  • The services of Independent Contractors acquired by end-users within educational institutions are frequently treated as simple purchasing transactions. However, disregarding the critical labor factors associated with your contingent workforce can be costly to your organization. In this 30 Minute Session, we will present how one progressive university partnered to make a business case for standardizing and centralizing contingent workforce management, and achieved the oversight they previously lacked.


Case Study on Collaboration Between Procurement and HR in Higher Education - Sponsored by MetaProcure

Presented by: Jeff Herbert, Associate Vice President, Workforce Management, MetaProcure

Webinar Details
  • MetaProcure details collaboration efforts between the human resources department in higher-ed and procurement.


Addressing Chemicals of Concern on Campus: Furniture Purchasing Can Lead to Creating a Healthier Environment - Sponsored by NJPA

Presented by: Presented by: Judy Levin, MSW, Pollution Prevention Director, Center for Environmental Health;
Heather Henrikson, MPA, Director, Harvard Office for Sustainability, Harvard University

Webinar Details
  • This presentation will inform you about the chemicals and materials of concern used in furniture, the latest information on the new flammability regulations, ways to reduce exposure to these toxic chemicals. The Center for Environmental Health will review many of the eco-labels and provide concrete purchasing tips. In addition, Harvard University will provide a case study with general guidelines for how to easily procure flame retardant free furniture in a cost-neutral or even cost-saving manner.


NJPA Institution-Wide Green Cleaning - Sponsored by Staples

Presented by: Rick Clemons, Manager Education Market, Staples Facility Solutions;
Sandy Hicks, AVP & Chief Procurement Officer, University of Colorado;
Melanie Knowles, Sustainability Manager, Facilities Department, Kent State University;
Roger McFadden-VP & Senior Scientist, Staples

Webinar Details
  • NJPA takes a look at "green" cleaning supplies used in higher-ed.


Starting the Semester Sustainably - Sponsored by Office Depot

Presented by: Yalmaz Siddiqui, Senior Director, Sustainability, Office Depot;
Joshua Schwartz, Executive Assistant to the President, Montgomery County Community College;
Kim Kokenakes, Director University Services, Michigan State University

Webinar Details
  • A look at green purchasing practices - sponsored by Office Depot.


2015 Innovators Forum - Branding Procurement

Presented by: Sandy Hicks, Associate Vice President and Chief Procurement Officer, University of Colorado;
Doreen Murner, CEO, NAEP;
Jim Knight, CoFounder, Pathstone Partners

Webinar Details
  • What words do you use to describe your procurement department and your team? What words do your internal and external customers use? Are they similar or is there a big disconnect in who you think you are and what others think of you? That is the focus of this webinar on NAEP's Innovators Forum on Procurement Branding.


Supplier Diversity: Partnership for Success - with U Penn & Telrose Corp - Sponsored by Office Depot

Presented by: Terone Harris, Jr., Director of Supplier Diversity Strategy, Office Depot;
Mark Mills, Executive Director Purchasing Services, University of Pennsylvania;
Todd A. Rose, President CEO, Telrose Corp

Webinar Details
  • Learn how the University of Pennsylvania teamed up with Telrose Corp. to create a thriving, more diversified supply chain program. Hear from experts how diversity programs have a significant impact on the growth of local businesses, as well as helping to meet procurement objectives.


Virtual Roundtable Discussion - Supplier Relationship Management

Presented by: Sandy Hicks, University of Colorado; Jim Knight Pathstone Partners, Doreen Murner, NAEP

Webinar Details
  • A group discussion with Higher-Ed procurement professionals on SRM.


2015 December Roundtable Discussion-Member Webinar

Presented by: Greg Macway, Director Supply Chain Management, University of California San Francisco;
Sandy Hicks, Associate President and Chief Procurement Officer, University of Colorado;
Ted Johnson; Associate Controller and Chief Procurement Officer, University of California-San Diego

Webinar Details
  • Open topical prourement discussion with NAEP members.


Why Competency is the new currency: The new NAEP Competency Model

Presented by: Melanie Freeman, Education and Training Manager, NAEP;
Sarah Nicewarner, Education Associate, NAEP

Webinar Details
  • An effective competency model helps educational organizations find the right team members, sets standards for performance, and drives business results. It provides a framework detailing the necessary skills and abilities required to succeed now and as the educational procurement landscape evolves.

    Recently, NAEP embarked on a project to review and update the Competency Model. The process included one-on-one interviews and surveys distributed to a sample group of NAEP members.

    The result of this endeavor is the following Competency Model, designed specifically for educational procurement professionals. It includes competencies which address needs for professionals today and into the future.


Contract Management: Tips for Improving Your Contract Management Process

Presented by: Jennifer Adling, Managing Director of Procurement Services, Texas Tech University &
Lesley Nall Washington, Attorney for Administration & Finance, Texas Tech University

Webinar Details
  • Jennifer Adling and Lesley Nall Washington share their expertise on contract management and the strategies they have implemented at Texas Tech University to better manage the contract management process from the procurement phase through contract close-out. This presentation, originally shared at the 2016 NAEP's Annual Meeting in San Antonio, TX, gives tips on how to improve the contract management process to provide better oversight.


Spending Wisely: How Higher Ed Institutions Can Better Manage Travel & Expense Programs: Duty of Care - Webinar Part 1 of 3 Sponsored by Concur

Presented by: Randy Wayman, Sales Consultant, Concur &
Isaac Abbs, Director of Business Systems, Pima Community College

Webinar Details
  • In this three-part webinar series, Concur Technologies partners with Pima Community College to discuss three unique focus areas that challenge procurement, expense, and travel management professionals across Institutions of all sizes: Duty of Care Management, Platform Integration Approaches, and Best Practices in Spend.

    This webinar series will discuss challenges and best practices surrounding back office efficiency, spend management, duty of care, and system issues that face procurement professionals in higher ed. Sponsored by Concur takes you beyond automation to a completely connected spend management solution that grows with your business.



Making Life Easier For The End User - Webinar Part 2 of 3: Best Practices in Spend Management

Presented by: Randy Wayman, Sales Consultant, Concur &
Isaac Abbs, Director of Business Systems, Pima Community College

Webinar Details
  • In part two of this three part webinar series, Concur Technologies partners with Pima Community College to discuss three unique focus areas that challenge procurement, expense, and travel management professionals across Institutions of all sizes: Making Life Easier for your End Users.

    This webinar series will discuss challenges and best practices surrounding back office efficiency, spend management, duty of care, and system issues that face procurement professionals in higher ed. Sponsored by Concur who takes you beyond automation to a completely connected spend management solution that grows with your business.


Spending Wisely: How Higher Ed Institutions Can Better Manage Travel & Expense Programs - Webinar Part 3 of 3: Best Practices in Spend Management

Presented by: Randy Wayman, Sales Consultant, Concur &
Isaac Abbs, Director of Business Systems, Pima Community College

Webinar Details
  • In this three-part webinar series, Concur Technologies partners with Pima Community College to discuss three unique focus areas that challenge procurement, expense, and travel management professionals across Institutions of all sizes: Duty of Care Management, Platform Integration Approaches, and Best Practices in Spend.

    This webinar series will discuss challenges and best practices surrounding back office efficiency, spend management, duty of care, and system issues that face procurement professionals in higher ed. Sponsored by Concur, who takes you beyond automation to a completely connected spend management solution that grows with your business.


2017 Innovators Forum Report: Customer Engagement Management Sponsored by Stonebridge ventures and Jagger

Presented by: Doreen Murner, CEO, NAEP &
Jim Knight, CEO, Stonebridge Ventures

Webinar Details
  • Join Doreen Murner and Jim Knight for a live presentation of the NAEP 2017 Innovators Forum Report White Paper, Customer Engagement Management on Tuesday September 12th at 2pm ET. This exclusive NAEP member benefit highlights key insights from the Innovators Forum and recommended strategies for procurement leaders regarding customer engagement management.

    In procurement, we engage suppliers well and are starting to think of them as strategic partners. Of equal if not greater importance are the relationships we manage with internal customers. While most of us understand customer service and have good practices in place, we have not grasped the true significance of Customer Engagement.

    The Innovators Forum group believes we should enhance our practices in this area. Procurement leaders will need to alter a mindset that views Customer Engagement Management as a sales practice best suited to commercial companies. Providing service is why our departments exist and the essential component of brand image. If we cannot deliver on this basic requirement with excellence, then customers will not care about other ideas we have to improve value.

    View this on demand Webinar to learn about the benefits and strategic impact of practicing customer engagement management at a high level and implementing a customer management framework to your institutions customer service vision. Learn customer engagement methods and processes; discuss challenges and actionable next steps that your team can take to engage your customers on the next level!


How to Uncover Savings Opportunities by Understanding the Impact of Energy on Your Campus

Presented by: Greg Spencer, Strategic Cooperative Leader, Trane &
Howard Turner, Director of Energy Services, Trane &
Andrea Williams, Marketing Manager, U.S. Communities

Webinar Details
  • In this webinar, experts will discuss the energy impact on campus goals, how to uncover and make improvements as well as discuss the latest trends and technologies that affect energy consumption on your campus.

    Join us for a discussion with Trane. Sponsored by U.S. Communities, the leading national cooperative purchasing program providing the best overall supplier pricing. Our supplier partner, Trane, is a world leader in air conditioning systems, services and solutions.


Supplier Relationship Management: Building a Vendor Scorecard Process

Presented by: Shannon Wampler, Procurement Analyst, University of Virginia

Webinar Details
  • It’s easy for procurement to assume that the job is done once an award is made, but this can lead to mismanaged expectations and major issues that cost time and money to repair.

    Scorecards provide procurement with an objective, metrics-based process to measure and track a strategic supplier’s performance over the life of the contract. The Scorecard also delivers a clearly-delineated workflow for the supplier depending on results in each category. Find out how using a simple database can help to provide clear data and most importantly, improve relationships with your suppliers.


How Real-Time eProcurement Drives Unprecedented Compliance, Value and Savings - Sponsored by aquiire

Presented by: Tulsi Zeidman Head of Strategic Solutions, Aquiire

Webinar Details
  • In Rosslyn Data Technologies 2017 Report on the State of Procurement in Higher Education, procurement leaders stated that improving student experiences, managing compliance, improving operational efficiencies and reducing costs are their top priorities in the next few years. In addition, the demand for social responsibility in purchasing continues to rise and regulatory compliance continues to evolve. For example, procurement is arguably the most impacted area of federal government changes to uniform guidance requirements for federal grant awards. However, despite these lofty challenges, educational institutions are being tasked to get by with limited resources.


Professional Contingent Workforce Management for Higher Education - Sponsored by MetaProcure

Presented by: Jeff Hebert, Vice President, Workforce Management, MetaProcure

Webinar Details
  • Recent industry developments make professional contingent workforce management a more viable proposition for higher education than it has been in the past. This webinar provides a framework for any college or university that is ready to improve the oversight and governance applied to non-employees with access to people, facilities and information on campus.


NAEP 101 an Overview of Membership and Benefits

Presented by: Shane Boyle and Toria Longo

Webinar Details
  • NAEP Staff members provide a short, comprehensive overview of the exclusive benefits and resources available through NAEP membership. This webinar will highlight the many exciting opportunities available to NAEP members. Some of the resources you will learn about in this Webinar are NAEP’s RFP Library; the National Listserv; our award-winning publications and the many face to face and online professional development opportunities we coordinate nationwide. Learn how NAEP can help you throughout your Higher Education Procurement career.


 
 


NAEP National Office, 8840 Stanford Boulevard, Suite 2000, Columbia, MD 21045
Tel: 443.543.5540 • Fax: 443.219.9687

Copyright © 2018 National Association of Educational Procurement. All rights reserved.
Report Broken Link | Privacy Policy