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On-Demand Webinars: Communication

Communication Webinars

Communication is a core competency that helps a professional be a clear and effective communicator who takes responsibility for understanding others.

* View the Communication Competency Cluster *


NAEP May Small School Community College Roundtable
Webinar originally aired: 05/15/18 2pm ET

Presented by: Alan Leonard, C.P.M., A.P.P. Director of Purchasing, Colgate University; Rosaleen Cardillo, Director of Purchasing, Vassar; Ann Kokx-Templet, CPPB, CPPO, Director of Purchasing Services, San Jacinto College; Cynthia L. Urick, MA, CPSM, Contracts & Purchasing Manager, Swarthmore College; Christopher Rust, Director of Purchasing, Connecticut College; Sarah Woods, MA, Education Associate, NAEP

Webinar Details
  • In an effort to provide more resources and education to meet the diverse needs of our smaller schools and community colleges, NAEP’s professional development committee was charged with the task of researching and making recommendations for topics, methods and materials that would make a direct impact on these groups.

    The charge, guided us to scheduling a series of virtual roundtable discussions. The vision for these roundtables, is to create a space where ss/cc procurement leaders can network, share best practices and discuss challenges unique to Institutions of their size. The topic for this second roundtable is IT.


How Better Contracts Yield Better Projects: And How ConsensusDocs Offer an Alternative Webinar originally aired: 03/06/2018 @2pm ET

Presented by: Brian M. Perlberg, Esq., Executive Director, ConsensusDocs

Webinar Details
  • This presentation will convey the impetus behind development of ConsensusDocs, how they may be an alternative approach to the way you typically contract, and learn how to address specific hot-button issues that impact costs and schedules.


Digital Purchasing Solutions in Education Sponsored by Grainger
Webinar originally aired: Jan 16, 2018 @ 2pm ET

Presented by: Dan Kloes, eCommerce Solutions Manager, Grainger

Webinar Details
  • Supply chain inclusion starts before the sourcing process even begins. While supplier diversity programs yield a basic level of inclusion, long-lasting and sustainable impacts of supplier inclusion can be harnessed through suppliers’ competitive advantages. These impacts include technological and systemic innovations, built-in focus groups and access to new markets. A case study between Procter & Gamble (P&G) consumer goods giant and ConnXus exemplifies how true supplier development can disrupt an industry by producing tangible, multi-tiered supplier relationships.


How to Create a More Inclusive Supply Chain Sponsored by ConnXus
Webinar originally aired: January 11, 2018 @ 2pm ET

Presented by: Daryl Hammett, COO, ConnXus and Carrie Hawkins, Account Executive, ConnXus

Webinar Details
  • Supply chain inclusion starts before the sourcing process even begins. While supplier diversity programs yield a basic level of inclusion, long-lasting and sustainable impacts of supplier inclusion can be harnessed through suppliers’ competitive advantages. These impacts include technological and systemic innovations, built-in focus groups and access to new markets. A case study between Procter & Gamble (P&G) consumer goods giant and ConnXus exemplifies how true supplier development can disrupt an industry by producing tangible, multi-tiered supplier relationships.


2017 Suppler Diversity Quarterly Webinar

Presented by: Doreen Murner, NAEP

Webinar Details
  • Quarterly seminar on diversity hiring practices in higher education procurement.


Building your Business Case for New Procurement Initiatives - Sponsored by Gordian

Presented by: Doreen Murner, CEO, NAEP;
Mike Smith, VP Midwest, Government Sourcing Solutions;
Matt Peterson, Higher Education Business Development, Gordian

Webinar Details
  • Procurement is constantly changing and evolving. Consequently, your department may face new demands, shifting priorities, financial pressures, budget cuts and continuously being asked to “do more with less”. If you’ve just attended NAEP’s Annual Meeting, you’re probably full of innovative ideas and best practices you’d like to implement at your institution to streamline processes, maximize resources and improve efficiency. However, it can be difficult to gain approval for new methods or procedures. How can you get leadership on board with something new and different when current processes and methods are working seemingly just fine? Or on the flip side, perhaps your procurement department tried something new that only created more confusion and stress, creating reluctance to steer from the tried and true.

    Show leadership you’re thinking strategically about the future of procurement at your institution, and get buy-in to move forward with processes, technology, suppliers or methods that help better support your institution’s mission


Advancement Through Education in the Procurement Profession - Member Webinar Oregon State University

Presented by: Kelly Kozisek, Chief Procurement Officer, Oregon State University;
Randal Smith, Professor, Oregon State University;
Bridget Jones, Associate Director, Undergraduate Recruitment, Oregon State University;
Lara Raggon, MBA student, Oregon State University;
Olivia Health, MBA Recruitment and Outreach, Oregon State University

Webinar Details
  • The industry is consistently growing and changing! To meet demand and challenges professionals must continuously increase their knowledge skills and abilities. Listen in on an interactive discussion on how to take your career to the next level!

    This informative session features Oregon State University and will highlight how a degree in Supply Chain and Logistic Management can position you to create real value by learning to design, manage and improve the supply chain and logistics process in both public and private sectors as well as new and traditional economies in manufacturing and service environments.

    You’ll also learn about OSU’s degree programs and industry experts will share their experiences, and will talk about how having the SCLM degree has advanced their careers.


Addressing Chemicals of Concern on Campus: Furniture Purchasing Can Lead to Creating a Healthier Environment - Sponsored by NJPA

Presented by: Presented by: Judy Levin, MSW, Pollution Prevention Director, Center for Environmental Health;
Heather Henrikson, MPA, Director, Harvard Office for Sustainability, Harvard University

Webinar Details
  • This presentation will inform you about the chemicals and materials of concern used in furniture, the latest information on the new flammability regulations, ways to reduce exposure to these toxic chemicals. The Center for Environmental Health will review many of the eco-labels and provide concrete purchasing tips. In addition, Harvard University will provide a case study with general guidelines for how to easily procure flame retardant free furniture in a cost-neutral or even cost-saving manner.


Mitigating the Risk Associated with Independent Contractors - Sponsored by MetaProcure

Presented by: Jeff Herbert, Associate Vice President, Workforce Management, MetaProcure

Webinar Details
  • The services of Independent Contractors acquired by end-users within educational institutions are frequently treated as simple purchasing transactions. However, disregarding the critical labor factors associated with your contingent workforce can be costly to your organization. In this 30 Minute Session, we will present how one progressive university partnered to make a business case for standardizing and centralizing contingent workforce management, and achieved the oversight they previously lacked.


Case Study on Collaboration Between Procurement and HR in Higher Education - Sponsored by MetaProcure

Presented by: Jeff Herbert, Associate Vice President, Workforce Management, MetaProcure

Webinar Details
  • MetaProcure details collaboration efforts between the human resources department in higher-ed and procurement.


Accessing the Data Needed to Make Key Spend Decisions Part 2 - Sponsored by Concur

Presented by: Vaibhav Agarwal, Director, Procurement Services, University of Notre Dame;
Greg Egnatowski, Client Executive, Concur Technologies

Webinar Details
  • Across the country, universities are tightening their collective belts; combating shrinking endowments and stagnant state funding by accomplishing more with less. Although higher education procurement pros are successfully containing costs in multiple areas, many still struggle with Travel & Expense (T&E) spend. In this series you will hear how the University of Notre Dame successfully managed travel and expense programs gaining the visibility and data needed to make smart spend decisions.


Supplier Diversity: Partnership for Success - with U Penn & Telrose Corp - Sponsored by Office Depot

Presented by: Terone Harris, Jr., Director of Supplier Diversity Strategy, Office Depot;
Mark Mills, Executive Director Purchasing Services, University of Pennsylvania;
Todd A. Rose, President CEO, Telrose Corp

Webinar Details
  • Learn how the University of Pennsylvania teamed up with Telrose Corp. to create a thriving, more diversified supply chain program. Hear from experts how diversity programs have a significant impact on the growth of local businesses, as well as helping to meet procurement objectives.


2015 December Roundtable Discussion-Member Webinar

Presented by: Greg Macway, Director Supply Chain Management, University of California San Francisco;
Sandy Hicks, Associate President and Chief Procurement Officer, University of Colorado;
Ted Johnson; Associate Controller and Chief Procurement Officer, University of California-San Diego

Webinar Details
  • Open topical prourement discussion with NAEP members.


2015 Innovators Forum - Branding Procurement

Presented by: Sandy Hicks, Associate Vice President and Chief Procurement Officer, University of Colorado;
Doreen Murner, CEO, NAEP;
Jim Knight, CoFounder, Pathstone Partners

Webinar Details
  • Learn how the University of Pennsylvania teamed up with Telrose Corp. to create a thriving, more diversified supply chain program. Hear from experts how diversity programs have a significant impact on the growth of local businesses, as well as helping to meet procurement objectives.


Why Competency is the new currency: The new NAEP Competency Model

Presented by: Melanie Freeman, Education and Training Manager, NAEP;
Sarah Nicewarner, Education Associate, NAEP

Webinar Details
  • An effective competency model helps educational organizations find the right team members, sets standards for performance, and drives business results. It provides a framework detailing the necessary skills and abilities required to succeed now and as the educational procurement landscape evolves.

    Recently, NAEP embarked on a project to review and update the Competency Model. The process included one-on-one interviews and surveys distributed to a sample group of NAEP members.

    The result of this endeavor is the following Competency Model, designed specifically for educational procurement professionals. It includes competencies which address needs for professionals today and into the future.


Contract Management: Tips for Improving Your Contract Management Process

Presented by: Jennifer Adling, Managing Director of Procurement Services, Texas Tech University &
Lesley Nall Washington, Attorney for Administration & Finance, Texas Tech University

Webinar Details
  • Jennifer Adling and Lesley Nall Washington share their expertise on contract management and the strategies they have implemented at Texas Tech University to better manage the contract management process from the procurement phase through contract close-out. This presentation, originally shared at the 2016 NAEP's Annual Meeting in San Antonio, TX, gives tips on how to improve the contract management process to provide better oversight.


Spending Wisely: How Higher Ed Institutions Can Better Manage Travel & Expense Programs: Duty of Care (Webinar 1 of 3) Sponsored by Concur

Presented by: Randy Wayman, Sales Consultant, Concur &
Isaac Abbs, Director of Business Systems, Pima Community College

Webinar Details
  • In this three-part webinar series, Concur Technologies partners with Pima Community College to discuss three unique focus areas that challenge procurement, expense, and travel management professionals across Institutions of all sizes: Duty of Care Management, Platform Integration Approaches, and Best Practices in Spend.

    This webinar series will discuss challenges and best practices surrounding back office efficiency, spend management, duty of care, and system issues that face procurement professionals in higher ed. Sponsored by Concur takes you beyond automation to a completely connected spend management solution that grows with your business.


2017 Innovators Forum Report: Customer Engagement Management Sponsored by Stonebridge ventures and Jagger

Presented by: Doreen Murner, CEO, NAEP &
Jim Knight, CEO, Stonebridge Ventures

Webinar Details
  • Join Doreen Murner and Jim Knight for a live presentation of the NAEP 2017 Innovators Forum Report White Paper, Customer Engagement Management on Tuesday September 12th at 2pm ET. This exclusive NAEP member benefit highlights key insights from the Innovators Forum and recommended strategies for procurement leaders regarding customer engagement management.

    In procurement, we engage suppliers well and are starting to think of them as strategic partners. Of equal if not greater importance are the relationships we manage with internal customers. While most of us understand customer service and have good practices in place, we have not grasped the true significance of Customer Engagement.

    The Innovators Forum group believes we should enhance our practices in this area. Procurement leaders will need to alter a mindset that views Customer Engagement Management as a sales practice best suited to commercial companies. Providing service is why our departments exist and the essential component of brand image. If we cannot deliver on this basic requirement with excellence, then customers will not care about other ideas we have to improve value.

    View this on demand Webinar to learn about the benefits and strategic impact of practicing customer engagement management at a high level and implementing a customer management framework to your institutions customer service vision. Learn customer engagement methods and processes; discuss challenges and actionable next steps that your team can take to engage your customers on the next level!


Spending Wisely: How Higher Ed Institutions Can Better Manage Travel & Expense Programs - Webinar Part 3: Best Practices in Spend Management

Presented by: Randy Wayman, Sales Consultant, Concur &
Isaac Abbs, Director of Business Systems, Pima Community College

Webinar Details
  • In this three-part webinar series, Concur Technologies partners with Pima Community College to discuss three unique focus areas that challenge procurement, expense, and travel management professionals across Institutions of all sizes: Duty of Care Management, Platform Integration Approaches, and Best Practices in Spend.

    This webinar series will discuss challenges and best practices surrounding back office efficiency, spend management, duty of care, and system issues that face procurement professionals in higher ed. Sponsored by Concur, who takes you beyond automation to a completely connected spend management solution that grows with your business.


Supplier Relationship Management: Building a Vendor Scorecard Process

Presented by: Shannon Wampler, Procurement Analyst, University of Virginia

Webinar Details
  • It’s easy for procurement to assume that the job is done once an award is made, but this can lead to mismanaged expectations and major issues that cost time and money to repair.

    Scorecards provide procurement with an objective, metrics-based process to measure and track a strategic supplier’s performance over the life of the contract. The Scorecard also delivers a clearly-delineated workflow for the supplier depending on results in each category. Find out how using a simple database can help to provide clear data and most importantly, improve relationships with your suppliers.


Professional Contingent Workforce Management for Higher Education - Sponsored by MetaProcure

Presented by: Jeff Hebert, Vice President, Workforce Management, MetaProcure

Webinar Details
  • Recent industry developments make professional contingent workforce management a more viable proposition for higher education than it has been in the past. This webinar provides a framework for any college or university that is ready to improve the oversight and governance applied to non-employees with access to people, facilities and information on campus.


NAEP 101 an Overview of Membership and Benefits

Presented by: Shane Boyle and Toria Longo

Webinar Details
  • NAEP Staff members provide a short, comprehensive overview of the exclusive benefits and resources available through NAEP membership. This webinar will highlight the many exciting opportunities available to NAEP members. Some of the resources you will learn about in this Webinar are NAEP’s RFP Library; the National Listserv; our award-winning publications and the many face to face and online professional development opportunities we coordinate nationwide. Learn how NAEP can help you throughout your Higher Education Procurement career.

 


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