On campus, diversity among faculty, administrative staff and students are each increasingly important issues. Although our final goals for each are very similar, the ways in which they may be achieved differ. We share goals with the commercial world, but the settings involved are very different. In this posting we take a look at how diversity training is done among the huge banks that are part of commerce—to see what we can take from what they have learned, frequently the hard way. Although management in their case would seem to be simpler, as all involved are employees working for the same chain of command, and in-house or outside legal assistance must be readily available, they have frequently failed to measure up by judicial standards and the dollar cost has been substantial. According to a recent article in the Harvard Business Review, along the way they may have learned something about what works and what doesn't. Maybe we can profit from their experience.
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